Control4 and Sonos Updates

Domes keeps you informed on the manufacturers updates, apps, and/or changes that may enhance or affect your customer experience with Control4 and other products. Below you will find information on recent changes.

Changes that are Now Impacting the Customer Experience
Recently, Sonos provided a new version of software and began auto-updating installed Sonos products. These updates include changes to account authentication and music playback interaction required by Spotify and Amazon Music. These changes will disable end user access to Spotify and Amazon Music services through the legacy Control4-Sonos UPnP-based driver. Currently, other music services supported by the legacy driver continue to function; however Control4 cannot predict future operability indefinitely because such support is controlled by Sonos or the music service providers.

Our new Control4-Sonos driver, which adheres to the technical and business guidelines from Sonos, enables Spotify and Amazon Music playback as well as many other music services but with a new and comparatively limited user experience through Control4 interfaces. This new authorized driver is available now and recommended for all new Sonos installations and for updating existing installations.

Effective January 1, 2017 the legacy UPnP-based driver will be removed from the Control4 Online Driver Database as future software updates from Sonos may introduce incompatibilities with other music services. The new authorized driver is now the only approved and supported mechanism for integration between Control4 and Sonos.

If you are currently having problems connecting to your Spotify and Amazon Music you will need to have this new driver installed. Please contact Domes at 548-2020 for further information or to schedule our technician to install.

As always Domes strives to keep our customers informed on all products that we sell and service. If you have further questions about your system, please do not hesitate to give us a call.

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